Project Security

We at Old Photo understand your concerns about the safety of your precious 35mm slides, photos, negatives, 3d Stereo slides and medium format film. We want you to know that we take all possible precautions to handle all your valuable and irreplaceable media items just as if they belong to ourselves. All projects are stored in our humidity and temperature controlled media room before and after scanning.

Once we receive your order, it never leaves our facility until we ship it back to you. Our highly skilled technicians are all USA citizens. Your job is tracked with its own unique bar code so that we know where it is throughout the conversion process. Once your project is complete, all your original materials are returned to you by a secure, trackable carrier such as UPS, FedEx, or the USPS.

Old Photo can proudly reassure you that, after four years of service, we have never had an item lost or damaged within our shop or in shipment from us. We have also never had a customer lose a shipment sent to us in all this time.

We also, at no extra cost to you, keep archive copies of your disks just in case your disks are lost or damaged, in the future, and you need a duplicate made.

Your boxes of slides or photos may be bar coded but you are not just a number to us. We are also proud of the fact that we have never had a customer that was unhappy with our dedicated, personalized service. This is not just because of our excellent scanning process but mainly because of our dedicated Photoshop experts who take pride in their work and treat your scanning project as if it were their own personal scanning project.

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